Search Results

Start a Dollar Store and Keep Customers Coming Back

Those who have the funds have no problems when they want to start a dollar store. In fact, with a huge amount of money, one can open several branches of dollar stores at once. The big question is will the dollar stores gather enough clients to keep them busy and to generate dollar store profits for the next years?

Just like all other businesses, dollar stores need customers. In order to keep them coming back, a great customer service routine is needed.

Why is customer service so important? It is because customers give the business a reason to exist. Without customers, the dollar store will have no sales. Without sales there will be no dollar store profits. And without profits, there will be no means to continue the operation of the business.

So, in order to keep the customers coming back and let the business get going for a long time, here are some pointers to remember when interacting with the customer:

o Greet like you mean it
At all times, instruct the store crew to greet the customers. It doesn’t matter what the employee is doing, they are never too busy to stop and greet shoppers. The point is that they are inside the store for a reason and their presence deserves to be acknowledged. Also, greeting the customers is the same as saying that they are ready to assist them in their needs.

o Courtesy is the key
Addressing the customer in a polite manner is important. Many stores commit the mistake of addressing the customers impolitely because they judge them by the way they look or dress. This is a big NO-NO. Never commit the mistake of judging the people who enter the store.

o Cleanliness means no mess
Having clean store premises gives credibility to the store and to the crew. A clean store sends a message that the services and products that are offered are likewise clean and safe for consumption. However, cleanliness does not only apply to the premises. The crew must make a good appearance. Their attire or uniforms must be spotless and their appearance must be pleasant.

o Attentiveness is part of the business when you start a dollar store
This applies when a customer approaches and asks for something. As a store crew/assistant, the duty is to entertain the query of the customer in a fast and polite manner. If the customer asks the price of an item or about another item, promptly provide an answer. However, if the customer asks for something not found in the store, politely recommend alternative products or even competitors where the item might be found. Remember; while your answer might not mean a sale today, over the long term great customer service means more sales and with that come dollar store profits.

To your success when you start a dollar store!

A Partially Empty Sales Floor Costs You Dollar Store Sales

It is a real challenge to keep the sales floor of a busy dollar store business fully stocked and organized. After all the huge number of dollar store sales combined with the need to continually restock and straighten merchandise is a challenging combination indeed. Yet those who know how to start a dollar store recognize the importance of doing just that cannot be understated. The biggest consequence of failing to do so is lost sales. As you are about to discover those lost sales come from many different sources. Read on as I present a partially empty sales floor costs you dollar store sales.

Empty space on the sales floor means lost dollar store sales

Those who know how to start a dollar store recognize the most obvious of reasons for lost sales; it is the loss of sales in that specific, empty space. Never allow space to sit empty on your sales floor. Always immediately fill in with newly arriving replenishment merchandise, back stock items, or by spreading merchandise that is already on display.

Empty space on the sales floor motivates shoppers to jump ahead

As shoppers are slowly moving down an aisle examining everything available in your store, they will quickly skip ahead when they find empty display space. Not only do they frequently skip the blank space, but also sales area before and after that blank space. The result is lost sales! Keep your aisles properly filled to maximize sales per square foot of display space.

Empty space on the sales floor causes shoppers to ignore entire aisles

If shoppers see large areas that sit empty, or possibly multiple areas in an aisle without any merchandise at all they will often skip that aisle completely. When this happens you are losing not only the sales from the empty space, but also sales from all other products displayed in that aisle.

Empty space on the sales floor can lead to questions about you closing

If too much empty space is allowed to appear in your store the logical question from shoppers, employees and vendors will be about how long you are planning to remain in business. The consequences can be devastating to a business. Lost customers, tightening vendor terms, and employee unrest are all on the list.

Empty space on the sales floor can motivate shoppers to turn and leave

Those who know how to start a dollar store recognize there is a fine line regarding the amount of empty space shoppers will accept. When that line is crossed your shoppers will not hesitate even a moment before they turn around and leave. They will then go to a competitor’s store where they will stay if the right merchandise in the right quantities is available to them.

To your success as you discover how to start a dollar store!

What To Look For In Business Plan Software

While writing a solid business plan is a necessary first step in getting any new business venture off the ground, creating such a business plan is not always an easy task.

The goal of the many business plan software packages on the market is to make the process of creating a winning business plan that much easier.

When choosing from among the many business plan software titles on the market, it is important to know what to look for, and to know what you need from the business plan software you plan to purchase.

These software packages can be quiet pricey, so it is important to shop around for the business plan software package that gives you the greatest bang for your limited business dollars.

Making Sure The Business Plan Software Includes Sample, Examples And Templates

One important thing to look for when shopping for business plan software is the availability of a number of different business plan samples, examples and templates.

These examples and templates can make it a lot easier to create a quality business plan in a short period of time.

Look For A Flexible And Easy To Use Software Package

It is also important that the business plan software package you choose be easily customized to meet the needs of your own type of business.

Each industry has its own unique needs when it comes to business plans, and it is important for the business plan software to be flexible enough to allow changes to be easily made depending on the type of business.

Those business owners with more than one type of business will especially appreciate a business plan software package that is flexible and easy to use.

The Business Plan Software Should Easily Interface With Other Accounting Software Programs

It is also a good idea to look for a business plan software package that easily interfaces with the most popular accounting software, business software and general productivity software available.

It will be a big help to have the business plan software be able to pull in facts and figures from a variety of spreadsheets, accounting packages and other sources.

A business plan software that can use information from a variety of existing sources can greatly reduce the workload on an already overloaded business owner.