A Partially Empty Sales Floor Costs You Dollar Store Sales

It is a real challenge to keep the sales floor of a busy dollar store business fully stocked and organized. After all the huge number of dollar store sales combined with the need to continually restock and straighten merchandise is a challenging combination indeed. Yet those who know how to start a dollar store recognize the importance of doing just that cannot be understated. The biggest consequence of failing to do so is lost sales. As you are about to discover those lost sales come from many different sources. Read on as I present a partially empty sales floor costs you dollar store sales.

Empty space on the sales floor means lost dollar store sales

Those who know how to start a dollar store recognize the most obvious of reasons for lost sales; it is the loss of sales in that specific, empty space. Never allow space to sit empty on your sales floor. Always immediately fill in with newly arriving replenishment merchandise, back stock items, or by spreading merchandise that is already on display.

Empty space on the sales floor motivates shoppers to jump ahead

As shoppers are slowly moving down an aisle examining everything available in your store, they will quickly skip ahead when they find empty display space. Not only do they frequently skip the blank space, but also sales area before and after that blank space. The result is lost sales! Keep your aisles properly filled to maximize sales per square foot of display space.

Empty space on the sales floor causes shoppers to ignore entire aisles

If shoppers see large areas that sit empty, or possibly multiple areas in an aisle without any merchandise at all they will often skip that aisle completely. When this happens you are losing not only the sales from the empty space, but also sales from all other products displayed in that aisle.

Empty space on the sales floor can lead to questions about you closing

If too much empty space is allowed to appear in your store the logical question from shoppers, employees and vendors will be about how long you are planning to remain in business. The consequences can be devastating to a business. Lost customers, tightening vendor terms, and employee unrest are all on the list.

Empty space on the sales floor can motivate shoppers to turn and leave

Those who know how to start a dollar store recognize there is a fine line regarding the amount of empty space shoppers will accept. When that line is crossed your shoppers will not hesitate even a moment before they turn around and leave. They will then go to a competitor’s store where they will stay if the right merchandise in the right quantities is available to them.

To your success as you discover how to start a dollar store!

How to Save Potentially Thousands of Business Dollars Each Month – Telecom Expense Management

In today’s economy, it is essential to wring every penny of profit available into your company’s bottom line. Efficiency is the key. Unfortunately, sometimes that means reducing your workforce, but there are other ways to stay profitable without needing to become Mr. Scrooge and laying off people.

Tell Me How

As I said above, efficiency can be the key. One of the top 3 expenditures of most companies nowadays is their telecom usage. Your business might be different, but telecom is still a large part of your expenses. The technology we have today has allowed us conduct business better than ever before, but paying for that technology shouldn’t negate the positive effects, should it?

No

If you have more than a handful of wireless devices in your company, you know that each month the mailman drops a stack of telecom provider bills on your desk, most of which simply get paid without any scrutiny. It’s just easier to send a check to them than to attempt to decipher the bill. Don’t let the fact that 10-15% of all invoices contain errors, most of which are in favor of the vendor bother you.

Another problem is wireless devices. Who controls the acquisition? Do you just trust your employee to sashay into the local cell phone dealer and get the right equipment? Tell me you don’t! If so, have you ever thought about how many lost or damaged devices you are still paying for because the employee didn’t bother to tell anyone? Don’t. It could cause you to have nightmares.

Vendors (bless their hearts) are out to make a buck like any business. If they can sell the most expensive service contract along with a device that has more whistles and bells than a NASA space shuttle, they will do it. Unfortunately, you are paying for the whistles and bells, but you aren’t realizing any benefit from them. If you could ensure that certain categories of employees could acquire only approved devices and contracts, you could save a bundle.

One other facet of telecom usage that can result in chaos is asset management. If you have no idea what equipment you have, or who has it, you might as well give up and just pay the monthly bills and hope they aren’t too far out of whack. It is critical to have an accurate and constantly updated inventory.

The Answer

One word. “Telecom Expense Management.” OK, that’s three words, but it is one important phrase. Telecom Expense Management (TEM) professionals have the skill, training and tools to comb though your telecom systems to find and eliminate waste. Some companies, such as H&R Block, save hundreds of thousands of dollars a year using the services of a TEM team. Obviously it isn’t a free service. TEM companies make it worth your while, though. Often they will charge a percentage of the savings they discover, so their incentive to make you telecom usage as lean and mean as possible is great. That way, everyone wins. Your company’s bottom line looks better, and the Telecom Expense Management company comes out smelling like a rose, too.

Contact a reputable TEM organization to find out more details about what they can do for your company.

Start a Dollar Store and Keep Customers Coming Back

Those who have the funds have no problems when they want to start a dollar store. In fact, with a huge amount of money, one can open several branches of dollar stores at once. The big question is will the dollar stores gather enough clients to keep them busy and to generate dollar store profits for the next years?

Just like all other businesses, dollar stores need customers. In order to keep them coming back, a great customer service routine is needed.

Why is customer service so important? It is because customers give the business a reason to exist. Without customers, the dollar store will have no sales. Without sales there will be no dollar store profits. And without profits, there will be no means to continue the operation of the business.

So, in order to keep the customers coming back and let the business get going for a long time, here are some pointers to remember when interacting with the customer:

o Greet like you mean it
At all times, instruct the store crew to greet the customers. It doesn’t matter what the employee is doing, they are never too busy to stop and greet shoppers. The point is that they are inside the store for a reason and their presence deserves to be acknowledged. Also, greeting the customers is the same as saying that they are ready to assist them in their needs.

o Courtesy is the key
Addressing the customer in a polite manner is important. Many stores commit the mistake of addressing the customers impolitely because they judge them by the way they look or dress. This is a big NO-NO. Never commit the mistake of judging the people who enter the store.

o Cleanliness means no mess
Having clean store premises gives credibility to the store and to the crew. A clean store sends a message that the services and products that are offered are likewise clean and safe for consumption. However, cleanliness does not only apply to the premises. The crew must make a good appearance. Their attire or uniforms must be spotless and their appearance must be pleasant.

o Attentiveness is part of the business when you start a dollar store
This applies when a customer approaches and asks for something. As a store crew/assistant, the duty is to entertain the query of the customer in a fast and polite manner. If the customer asks the price of an item or about another item, promptly provide an answer. However, if the customer asks for something not found in the store, politely recommend alternative products or even competitors where the item might be found. Remember; while your answer might not mean a sale today, over the long term great customer service means more sales and with that come dollar store profits.

To your success when you start a dollar store!